The New York City Housing Authority (NYCHA) is seeking to serve as 6-month contract Service Coordinators within its Family Partnerships Department. Service Coordinators will work exclusively with Community Based Organizations administrating NYCHA’s Teen Expansion Program.

The Teen Expansion Program (TEP) is a grant funded program that financially supports Community Based Organizations throughout the summer to implement programs designed to provide young people residing within NYCHA developments a safe space in the evenings and weekends for community building and self-development.  The COBs function independently from NYCHA but are mandated to reach deliverables which will be supervised by the Service Coordinator.

Role Overview

The Service Coordinator will be the central point of contact between Community Based Organizations and NYCHA’s Family Partnerships Department, serving as a bridge between the two parties while maintaining a focus on client satisfaction and service efficiency.

The Service Coordinators will be reporting to Family Partnerships Project Coordinator.

Please note: This position is a 6-month (May – October) contract position. Renewal year after year is preferred.

The hourly rate for this role is $30/hour.

Job Duties

• Provide administrative support and monitoring of NYCHA’s Summer Teen Expansion Program
• Conduct outreach to eligible providers to gage interest in future program participation
• Schedule and take ownership of providers meeting and develop TEP presentation
• Request and review all proposals received
• Track receipt of CBO required programmatic documents
• Support payment processing and trouble shoot any issues
• Monitor registration and attendance numbers per site
• Work with providers on program close out including the collection of documents to ensure final payment.
• Conduct site visits during the summer operating hours (6pm – 11pm) weekdays (3pm-11pm) weekends

Minimum Qualifications Requirements

• Bachelor’s degree from an accredited college with at least 1 year experience in community center and administrative experience.
• Associate’s degree with at least 2 years’ experience in community center and administrative experience.
• High School diploma with at least 3 years’ experience in community center and administrative experience.

 Preferred Skills

• Bachelor’s degree with at least two (2) years community center experience.
• Excellent written and verbal communication skills.
• Experience engaging community-based agencies, networking, and creating partnerships.
• Ability to travel citywide, in the evenings and weekends.
• Proficiency in Microsoft Office Suite, including SharePoint (formulas, data

analysis) and one drive (document formatting and reporting).

Application

Please submit your resume and cover letter to Karen.dedegbe@nycha.nyc.gov by April 19^th. Incomplete and/or applications submitted after the deadline will not be considered.