ESAH Supervisor Job Summary

The New York City Housing Authority’s (NYCHA) Family Partnerships Elderly Safe at Home Grant-funded Program is seeking candidates to work as a supervisor to oversee the ESAH Bronx case assistants who provide a wide range of supportive services to elderly and disabled residents. Travel required.

Job Duties

· Oversee the daily operations of the ESAH sites in the Bronx.

· Conduct home visits and wellness checks to elderly and disabled residents.

· Conduct regular performance evaluations and provide ongoing training and support to ESAH staff.

· Ensure ESAH case assistants link elderly residents and those who are frail or at risk to supportive services.

· Review and sign off on case management activity in each case.

· Monitor case files and documentation for accuracy, completeness, and compliance.

· Complete monthly reports

· Manage the Floor Captain/Buddy system program to monitor residents’ well-being.

· Coordinate monthly workshops and meetings.

· Manage the monthly workshops budget and receipts for all sites.

· Ensure activation of outreach to ESAH residents.

· For the health and well-being of residents during heat, fire, and snow emergencies.

· Ensure accurate and timely case logs and reports.

· Make sure that ESAH case assistants work no more than 35 hours per week.

· Monitor staff’s time and attendance.

· Establish and sustain formal partnerships with relevant social service providers.

· Attend supervisory and staff meetings, trainings, and community meetings/events as requested by the supervisor.

· Build and maintain communication with the Property Management staff and Resident Leaders.

Minimum Qualification Requirements

· Bachelor’s degree from an accredited college with at least 5 years of experience in case management, including home visits. · Associate’s degree with at least 10 years’ experience in case management, including home visits.

· Supervisory experience.

Preferred Skills

· Bachelor’s degree with at least five (5) years of case management experience in a social service setting.

· Excellent written and verbal communication skills.

· Experience engaging community-based agencies, networking, and creating partnerships.

· Ability to communicate in both English and Spanish.

· Supervisory experience of a team of five (5) or more.

· The ability to prioritize and meet deadlines.

How to Apply:

Please email a resume to Mercedes.Manso@nycha.nyc.gov and Manike.Daka@nycha.nyc.gov with the job title “EASH Supervisor” in the subject line to apply!

(Ongoing recruitment until position is filled)