Opportunity NYCHA – Helping NYCHA residents achieve financial success through partnerships that provide opportunities to find jobs, training, and education.
    • What is REES?
      • The Zone Model
      • Frequently Asked Questions
      • Contact Us / Newsletter
      • Events
      • News
      • Success Stories
    • Programs Near Me
      • Bedford Stuyvesant, Williamsburg and Bushwick
      • Brownsville & East New York
      • Concourse, Highbridge and Morrisania
      • Downtown Brooklyn
      • East Brooklyn
      • East Harlem
      • Far Rockaways and Jamaica
      • Lower East Side
      • Northwest Bronx
      • South Bronx
      • Southeast Bronx
      • Staten Island
      • Upper Manhattan
      • Upper West Side Manhattan
      • Western Queens
    • Job Opportunities
      • Section 3 Employment
      • Job Postings
    • Workforce Development
      • Job Skills Training
      • Job Readiness
      • Jobs-Plus
      • NYCHA Resident Training Academy
      • Tech51
    • Adult Education
      • Pre-GED & GED
      • College Scholarships
    • Financial Empowerment
      • Banking Services
      • Family Self-Sufficiency (FSS)
      • Financial Counseling
      • Food Stamps
      • Free Tax Prep
      • Homeownership
    • Business Development
      • Catering Business Pathways
      • Childcare Business Pathways
      • Food Business Pathways
      • Home-Based Business Checklist
      • Commercial Kitchens
  • Recent News

    • Apply for the 2026 NYCHA-CUNY Resident Scholarship

    • NYCHA Residents Discover Their Way on Housing Career Path

    • Do you enjoy taking care of CHILDREN?

    • NYCHA and HPD partner to create affordable homeownership opportunities for New Yorkers.

    • Connect to Services Using Opportunity Connect

  • Case Manager

    The New York City Housing Authority’s (NYCHA) Resident Engagement Partnerships and Initiatives is seeking candidates for consultant positions in its Family Partnerships Department, to work as Case Managers providing a wide range of supportive services to elderly and disabled residents in Manhattan and the Bronx. Travel Required.

     

    Job Duties

    · Conduct home visits and wellness checks to elderly and disabled residents.

    · Provide support to elderly and disabled residents who seek services.

    · Link elderly residents and those who are frail or at risk to supportive services.

    · Report cases of suspected elder abuse.

    · Manage the Floor Captain/Buddy system program to monitor residents’ well-being.

    · Coordinate monthly workshops and meetings.

    · Monitor the health and well-being of residents during heat, fire and snow emergencies.

    · Maintain accurate and timely case logs and reports.

    · Identify and develop partnership opportunities.

    · Attend supervisory and staff meetings, trainings, and community meetings as requested by Supervisor.

     

    Minimum Qualification Requirements

    · Bachelor’s degree from an accredited college with at least 1 year experience in case management, including home visits.

    · Associate’s degree with at least 2 years’ experience in case management, including home visits.

    · High School diploma with at least 3 years’ experience in case management, including home visits.

     

    Preferred Skills

    · Bachelor’s degree with at least two (2) years case management experience in a social service setting.

    · Excellent written and verbal communication skills.

    · Experience engaging community-based agencies, networking, and creating partnerships.

    · Ability to communicate in both English and Spanish.

    Application

    Please submit your resume and cover letter to Mercedes.Manso@nycha.nyc.gov.

    Sign up for NYCHA Newsletter @2026 new york city housing authority terms of use privacy policy